Sooner or later, we all have the need to change telephone operator, so it is very important that we are clear about some concepts such as those that we are going to detail below, thus avoiding paying unnecessary costs and, above all, defending and enforcing our rights.
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The permanence of the new contract, a very important section to take into account
It is very important that we take into account the existence or not of permanence with the company with which we are going to contract the service from now on.
In the market we have the possibility of choosing from a wide range of companies that will supply us with everything we need, including mobile telephony, landline telephony, Internet and even television.
However, not all of them offer us the same advantages and prices, so it is very important that we study all the offers that we have at our disposal, such as these mobile rates de Masmovil which are undoubtedly adjusted and meet the needs of the majority of individual, self-employed and business users.
In any case, the most important thing in this type of circumstance is to analyze the permanence required by the company with which we are going to work. hire the service.
Our recommendation is that, in the event that you have a tmobile phone that works well, avoid permanence, which often comes in exchange for offering you a terminal for a cheaper price compared to its cost on the market.
On the other hand, more and more users are choosing to avoid permanence by purchasing their own terminal, while others prefer to sign it and obtain a device in exchange.
This will obviously depend on each one of us, but above all it is essential that we are clear about whether or not we are really interested in contracting to stay in the new contract, knowing at the same time all its characteristics and particularities.
Make sure that the new company will take care of all the procedures
Currently, practically all The companies are going to take care of the procedures to unsubscribe from the old operator with which we had contracted the service.
This is obviously an extra convenience for us, since, in this way, we will save ourselves from having to contact the previous company to carry out the procedures.
However, this does not exempt us from complying with what we have agreed to in the contract at the time of signing it, that is, if there is a permanence with our previous company, obviously we have the obligation to satisfy the amount that has been agreed in the case of That in we want to unsubscribe before it ends.
What we must pay must be proportional to the remaining time of stay, that is, they cannot apply fixed rates as was done before, but we will pay more if there are still six months left than if, for example, we have only one month left, in which case it is normal for it to be a minimum amount.
In order to calculate this amount, it is important know the contract and the different clauses, since for example the proportional part of the installation of the access service can be included, especially if it is fiber, in the same way that the proportional part of the remaining time of the terminal that has been provided for free can be charged, or the difference that remains due to the offer with which we have benefited.
Request an express cancellation when changing telephone operator
When changing from telephone operator, it is important that we demand that an express cancellation be made, which guarantees that it will be processed within a maximum period of two days, with the guarantee that they will not continue to send us subsequent invoices as you will surely have known from someone close to you.
What many companies do is tie themselves to the 15 working days notice, but when requesting express cancellation, we will not have to pay this amount either.
Avoid threats from your old operator
Our former operator is going to do everything possible to prevent us from leaving his company.
This means that we are going to receive one or more counteroffers, and it is also common for certain threats to appear to instill fear in us and prevent us from canceling the service.
We should not fall into this trap, since for example, they cannot add extraordinary costs to us, in the same way that they cannot threaten us that we are going to lose our current number, since legally We have the right to keep it.
Do not pay for the router if you do not want to keep it when you change telephone operator
And another very important aspect that you must remember is that, if you are going to change companies, the previous one has the right to recover your router as long as they have not charged us, which is the most common.
In the same way, we do not have the obligation to pay it if they have not done so, that is, when we change companies, the usual thing is that we will no longer need the old router, since the new one will give us a new one.
For that reason, we can legally choose if we want to keep the old router and therefore pay the old company, or on the contrary we no longer need it and return it without having to make any type of payment.
Taking all these details into account, we will see that it is much more likely that we can change mobile or landline telephone operator as well as Internet service without the usual headaches that, we have seen, many users suffer.
Industrial Engineering student and lover of writing and technology, for several years I have participated in various pages with the aim of always keeping myself informed of the latest trends and contributing my grain of sand in this immense dissemination network that we know as the Internet.
