Discover Euskaltel mail and its main features

After making some important changes, Euskaltel launches its new version of Euskaltel email, a very complete email tool that also presents very interesting new improvements that are important to know about. Our goal is to learn everything about creating, configuring and starting to use the new Euskaltel email, and for this we have prepared a tutorial where we explain all the details.

What is Euskaltel mail?

Euskaltel is the name of a telecommunications company that is located in Spain, specifically in the Basque Country, and was founded in 1995.

It makes available to its clients a wide range of services ranging from mobile telephony to broadband Internet and of course also digital television.

Although it also works in other areas, Euskaltel's clients are mainly found in the Basque Country, Asturias and Galicia.

To provide added value, Euskaltel offers its customers a special email service, which is completely free at all times.

It is known as Euskaltel mail or Euskaltel email, so that anyone who becomes a Euskaltel customer will automatically enjoy a Euskaltel email.

Through this email, the user has the possibility of sending and receiving emails, managing their contacts and even sending and receiving files, as well as having access to different functions that improve the possibilities of sending and receiving as well as organizing emails.

It is important to add that the Euskaltel mail email format will be of the type micuenta@euskalnet.es.

How to start using Euskaltel mail

We are going to explain the most important details related to the Euskaltel account, which include everything from its creation to activation, startup, deletion or change and password recovery.

How to create an email account Euskaltel mail

We mentioned in the previous section that Euskaltel mail is a free service offered by the Euskaltel company to its customers.

This means that if we have not contracted any Euskaltel service, we will not be able to create an account, and the moment we make the contract, the account will be created automatically and we can start using it by just following a few very simple steps.

How to activate the Euskaltel mail email account

The Euskaltel mail email account will be activated automatically when we log in for the first time.

We will be able to do this from the Euskaltel mail website, from an email manager or also from our smartphones with Android or iOS operating system.

From the Euskaltel mail website we only have to log in with our data, while to use a manager or access the account from our smartphone, it is necessary to carry out a very simple prior configuration.

Steps for use Euskaltel mail in an email manager:

• We enter our email manager and add the account, starting a configuration process where we will have to fill in the following information:
  • User: you must enter the address of your Euskaltel email account.
  • Incoming mail server: pop.cloud.euskalnet.net, port 995, select «SSL«.
  • Outgoing mail server: smtp.cloud.euskalnet.net, port 587, select encryption «startTLS«.
• We accept and we will have already added our email to the manager.

Steps for use Euskaltel mail on a phone with Android operating system:

• We enter Settings, and then Personal/Accounts.
• We click on "Add Account".
• Click on “Exchange".
• Enter your Euskaltel mail email address.
• Click on "Set manually".
• In the settings section we must enter the following data:
  • Password: password for your email.
  • Domain: Re-enter the email address.
  • employee: mov.cloud.euskalnet.net
  • Port: 443
  • Security type: SSL/TLS
• We click on "Next” and we allow access to contacts and calendar.
• We click on "Done” we will have already finished the configuration.

Steps for use Euskaltel mail on a phone with iOS operating system:

• We enter Settings/Mail and click on “Accounts".
• We click again on “Add Account".
• Here we select Microsoft Exchange.
• A section will appear where we can enter the Euskaltel mail email address and a section where we can add a description that allows us to identify the account.
• We click on "Next", and in the new window we click on "Set manually".
• Now we are going to enter the connection data, which are the following:
  • E-mail: Enter the address of your Euskaltel mail email account.
  • employee: mov.cloud.euskalnet.net
  • Domain: This space does not need to be filled in.
  • User: The username must be your Euskaltel mail email account.
  • Password: here we write the password to access our email account.
• Click on "Next” and in the window that appears we are going to give the permissions that we consider necessary. It is best to activate all the options, since this way it will be synchronized and you will have access to all the functions of your Euskaltel email.
• We click “Save” and we will be finished.

Where to log in to Euskaltel mail

In order to log in to Euskaltel mail, it is first very important to distinguish between the different access systems that we have been able to configure.

In our case we are going to log in through the website, since to do it through the email manager or through the relevant applications on our smartphones, the way will vary depending on the tool we are using.

The steps for log in to Euskaltel mail through the official website are the following:

• We entered the Euskaltel mail website through this link.
• In the entry form we will find different spaces that we summarize below:
  • User: is the name of your Euskaltel mail email account.
  • Password: you have to enter your email access password.
  • Language: You will have a drop-down list where you can choose the language in which you want to use the interface.
  • remember user: By default it is disabled, but if you do not want to be entering your username every time you want to log in to your account, you can activate this button and it will appear automatically. It is only recommended to do this on personal computers that, if possible, are not used by anyone other than us. Never activate it on public computers.

How to change the password

There are two ways to change the Euskaltel mail password, which are as follows:

• By phone: you just have to call the toll-free number 900 825 439.
• Euskaltel private area: You can also access your private area through the Euskaltel page and go to My Products/Internet/Your Email Accounts/Euskaltel Mail/Settings, where you can change your old password for a new one.

Remember that it is important to change your password frequently to maintain the security of your email, and if you know that your password has been exposed and may be known to third parties, change it as soon as possible.

How to recover your password

In the event that you have forgotten your password and want to recover it, you just have to follow the steps detailed below:

• Enter the page to recover the Euskaltel mail password.
• You must enter the following data:
  • Email: here you have to write your full email address.
  • Euskaltel Mobile: enter the telephone number associated with your contract with Euskaltel.
• Click on "Finalize” with which you will receive an SMS message on your mobile phone with the access password.

How to cancel your email account

The Euskaltel mail service cannot be unsubscribed, since this will occur automatically when the services contracted with the company are unsubscribed.

That is, we can enjoy all the functions of the email as long as we have an active contract, and upon terminating it or not renewing it, the email will automatically cease to be accessible and will be automatically deactivated.

It is important to keep in mind that Euskaltel mail is a free service that the company offers to users, so it does not involve any type of expense so, if you do not want to use it, it will not imply any problem for the Euskaltel customer.