Netflix customer service: this is how you can contact the platform

The popular Netflix platform offers its users different ways to establish contact. In this way, if you have contracted their service and are located anywhere in the world, you will have no problem solving the problem or question you have, whether through telephone, email or social networks.

If you are a Nerflix user and you have come to this article because you need to get in touch with the platform, be sure to continue reading. We reveal the different options you have to communicate with the streaming service.

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Free Netflix customer service phone number

Depending on the country where you are located, Netflix provides you with a toll-free contact number. This way, whether you call from a mobile or a landline, you will not have to bear any costs during the communication.

Spain

If you live in Spain you can contact Netflix customer service through the toll-free telephone number 900 943 249. They will assist you in Spanish from 10:00 a.m. to 22:00 p.m. seven days a week, from Monday to Sunday. If you speak English, we recommend that you call 900 943 249. Unlike the number in Spain, this line is available 24 hours a day, 7 days a week. If you have a subscription, log in and use the code provided to make the service work faster.

Another way to contact Netflix customer service from Spain is using a chat enabled. To do this, enter on the service's help page and click on Start Live Chat. Of course, before contacting an agent you will need to communicate your problem.

If you are from outside Spain

If you live in other countries you can also contact Netflix customer service at no cost. If you are from…

Mexico: you can call from Monday to Friday from 8 a.m. to 20 p.m. totally free at 01800 265 0161. On Saturdays they only answer calls from 9 a.m. to 14 p.m.
Argentina: you can contact Netflix customer service in Argentina calling the toll-free number 0800 800 1300 Another possibility is to do it via the web by writing a form.
Colombia: You can contact Netflix customer service in Colombia by calling the toll-free number 018000.

Other ways to contact

In addition to making a phone call to customer service, there is another way to contact Netflix at no cost. To do this, you just have to use their social networks. On Netflix's own Facebook page You can send them a message and tell them your problem or any questions you have about the service. They will contact you after a while, no more than a few hours.

In the same way, the platform makes your account available to its users. s Twitter to express complaints or problems. The best thing about getting in touch through social networks is that any of them are available 24 hours a day, seven days a week. For its part, if you write on Twitter or on the Facebook wall and other people read it, it is likely that if there is another user who has had the same question or problem as you, they can help you faster than Netflix itself.