How to solve the main Thermomix errors

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Do you have a Thermomix TM5 or TM6 and you get a strange error that you don't know how to solve? This kitchen robot has revolutionized the market. Although it has several competitors such as Mambo Cecotec or Monsieur Cuisine from Lidl, the truth is that the Thermomix It continues to be the preferred option today due to its quality and functions.

If you are lucky enough to have one in your kitchen, you may have come across an error on its screen. Some like C1 or C22 are quite common. The first would indicate that the engine has overheated. Given this, it is best that you follow these steps:

Remove the glass from the Thermomix central unit.
Reduce the amount of contents of the glass and/or add some liquid
Wait about five minutes for it to cool.
Return the glass to its position.
Start your Thermomix. If the problem continues to appear after the cooling time, contact Thermomix technical service.

The C22 error is usually related to the power supply. In this case, repair is only necessary when the service code appears continuously. Below we review some of the main Thermomix errors TM5 and TM6 and their possible solutions.

Most common errors in Thermomix TM5 and TM6

Error	Description
C 1: The engine has overheated	The motor has overheated: Read the section «Electrical protection of the TM5 motor«
C 22: The Thermomix® will disconnect. Confirm and reboot.	Power Supply: Repair is only necessary when the service code is displayed continuously.
C 23: Clean the contacts on the bottom of the cup	Heating the glass: We recommend cleaning the connectors at the base of the glass. If this hasn't worked, try using another glass. Finally, if it is not possible to cook with the new glass, we recommend that you take your Thermomix® to the Technical Service to have your Thermomix® examined.

C 24: The Thermomix® will disconnect. Confirm and reboot.	Heating system: We recommend cleaning the connectors at the base of the glass. If this hasn't worked, try using another glass. Finally, if it is not possible to cook with the new glass, we recommend that you take your Thermomix® to the Technical Service to have your Thermomix® examined.
C 25: The motor is overloaded. Check if the contents of the glass are blocking the blades.	Motor overload: Check that the contents of the glass are not blocking the blades. If the code continues to appear, we recommend that you take your Thermomix® to Technical Service so they can tell you if a repair is necessary.
C 29: The engine has overheated. Wait until it cools down. Check the air intakes on the base and back of the Thermomix®. Clean the protective grilles.	Motor overload: The motor has overheated, so we recommend checking that the air intakes at the base and back of your Thermomix® are not covered or blocked. Clean the protective grilles if necessary. If the code continues to appear, we recommend that you take your Thermomix® to Technical Service so they can tell you if a repair is necessary.
C 30: The Thermomix® will disconnect. Confirm and reboot.	Hardware: Repair is only necessary when the service code is displayed continuously.

C 32: The Thermomix® will disconnect. Confirm and reboot.	Hardware: Repair is only necessary when the service code is displayed continuously.
C 34: The motor is overloaded. Check if the contents of the glass are blocking the blades.	Motor overload: Check that the contents of the glass are not blocking the blades. If the code continues to appear, we recommend taking your Thermomix® to Technical Service so they can tell you if a repair is necessary.
C 36: The Thermomix® will disconnect. Confirm and reboot.	Hardware: Repair is only necessary when the service code is displayed continuously.
C 37: The Thermomix® will disconnect. Confirm and reboot.	Hardware: Repair is only necessary when the service code is displayed continuously.

C 38: The Thermomix® will disconnect. Confirm and reboot.	Hardware: Repair is only necessary when the service code is displayed continuously.
C 39: The Thermomix® will disconnect. Confirm and reboot.	Hardware: Repair is only necessary when the service code is displayed continuously.
C 52: Clean the contacts on the bottom of the cup	Heating the glass: We recommend cleaning the connectors at the base of the glass. If this hasn't worked, try using another glass. Finally, if it is not possible to cook with the new glass, we recommend that you take your Thermomix® to the Technical Service to have your Thermomix® examined.
C 53: Clean the contacts on the bottom of the cup	Heating the glass: We recommend cleaning the connectors at the base of the glass. If this hasn't worked, try using another glass. Finally, if it is not possible to cook with the new glass, we recommend that you take your Thermomix® to the Technical Service to have your Thermomix® examined.
C 55: The scale is not working properly and has been disabled. Please restart the Thermomix®	Scale: The scale does not work correctly and has been deactivated, so we recommend restarting your Thermomix®.
C 56: The scale is not working properly and has been disabled. Please restart the Thermomix®	Scale: The scale does not work correctly and has been deactivated, so we recommend restarting your Thermomix®.
C 57: The scale is not working properly and has been disabled. Please restart the Thermomix®	Scale: The scale does not work correctly and has been deactivated, so we recommend restarting your Thermomix®.
C 69: The Thermomix® will disconnect. Confirm and reboot.	Heating system: Repair is only necessary when the service code is displayed continuously.
C 72: Contact Customer Service. The Thermomix® turns off automatically. Please confirm.	Hardware: Repair is likely necessary. We recommend that you take your Thermomix® to the nearest Technical Service so they can give you more information.
C 75: Contact Customer Service. The Thermomix® turns off automatically. Please confirm.	Hardware: Repair is likely necessary. We recommend that you take your Thermomix® to the nearest Technical Service so they can give you more information.
C 140: The glass is not placed. Place the glass correctly in its position.	Glass not detected: It appears that the glass is not in position. If the code continues to appear, we recommend that you take your Thermomix® to Technical Service so they can tell you if a repair is necessary.
C 142: The glass lid cannot be closed. Check that both the glass and the lid are securely in place.	Locking system: This message is related to the locking system of your Thermomix®. It seems that the lid of your Thermomix® glass cannot be closed, so we recommend that you check that both the glass and its lid are properly placed. If they are positioned correctly, we recommend that you contact the Technical Service to check your Thermomix® and give you more information.
C 143: The glass lid cannot be closed. Check that both the glass and the lid are securely in place.	Locking system: This message is related to the locking system of your Thermomix®. It seems that the lid of your Thermomix® glass cannot be closed, so we recommend that you check that both the glass and its lid are properly placed. If they are positioned correctly, we recommend that you contact the Technical Service to check your Thermomix® and give you more information.
C 144: The glass lid cannot be closed. Check that both the glass and the lid are securely in place.	Locking system: This message is related to the locking system of your Thermomix®. It seems that the lid of your Thermomix® glass cannot be closed, so we recommend that you check that both the glass and its lid are properly placed. If they are positioned correctly, we recommend that you contact the Technical Service to check your Thermomix® and give you more information.
C 145: The glass lid cannot be closed. Check that both the glass and the lid are securely in place.	Locking system: This message is related to the locking system of your Thermomix®. It seems that the lid of your Thermomix® glass cannot be closed, so we recommend that you check that both the glass and its lid are properly placed. If they are positioned correctly, we recommend that you contact the Technical Service to check your Thermomix® and give you more information.
C 146: The glass lid cannot be opened. Check if the closing bars are clogged	Locking System: This message is related to the locking system of your Thermomix®. Restart your Thermomix and, if the same message appears again, we recommend that you contact Technical Service to check your Thermomix® and give you more information.
C 147: The glass lid cannot be opened. Check if the closing bars are clogged	Locking system: This message is related to the locking system of your Thermomix®. Restart your Thermomix and, if the same message appears again, we recommend that you contact Technical Service to check your Thermomix® and give you more information.
C 148: The cover is not detected. Check	Locking system (lid sensor): Your Thermomix® does not detect the lid. Please check that it is positioned and that it is positioned correctly. If the message continues to appear, please contact Technical Service to check your Thermomix® and give you more information.
C 149: Please check the lid close sensor	Locking system (lid sensor): Follow the advice in the service code message. Repair is only necessary when the service code is displayed continuously.
C 150: Contact Customer Service. The Thermomix® turns off automatically. Please confirm.	Hardware: Repair is likely necessary. We recommend that you take your Thermomix® to the nearest Technical Service so they can give you more information.
C 151: Unexpected disconnection. Please always disconnect the Thermomix® with the selector button.	The system has not turned off, but the power supply has been disconnected.: Always use the selector button to turn off your Thermomix® to avoid this message. No repair is necessary.
C 152: The Thermomix® will disconnect. Confirm and reboot.	Engine Check: Repair is only necessary when the service code is displayed continuously.
C 153: The Thermomix® will disconnect. Confirm and reboot.	Locking system: Repair is only necessary when the service code is displayed continuously.
C 160: The Thermomix® will disconnect. Confirm and reboot.	Locking system: Repair is only necessary when the service code is displayed continuously.
C 161: The Thermomix® will disconnect. Confirm and reboot.	Locking system: Repair is only necessary when the service code is displayed continuously.
C 162: The Thermomix® will disconnect. Confirm and reboot.	Locking system: Repair is only necessary when the service code is displayed continuously.
C 176: The Thermomix® will disconnect. Confirm and reboot.	Software: Repair is only necessary when the service code is displayed continuously.
C 192: The Thermomix® will disconnect. Confirm and reboot.	Locking system (non-critical): Repair is only necessary when the service code is displayed continuously.
C 194: The Thermomix® will disconnect. Confirm and reboot.	Hardware, engine (non-critical): Repair is only necessary when the service code is displayed continuously.
C 195: The Thermomix® will disconnect. Confirm and reboot.	Hardware, engine (non-critical): Repair is only necessary when the service code is displayed continuously.
C 196: The Thermomix® will disconnect. Confirm and reboot.	Hardware, engine (non-critical): Repair is only necessary when the service code is displayed continuously.
C 208: The Thermomix® will disconnect. Confirm and reboot.	Locking system: Repair is only necessary when the service code is displayed continuously.
C 224: The Thermomix® will disconnect. Confirm and reboot.	The contents of the glass are too hot for the kneading function.: The contents of the glass are too hot to knead at this time. As a security measure, your Thermomix® displays this service code. We recommend waiting for it to cool for a few minutes and trying again.
C 225: The Thermomix® will disconnect. Confirm and reboot.	The contents of the glass are too hot for turbo speed.: The contents of the glass are too hot to blend at turbo speed, so we recommend waiting a few seconds. No repair is necessary in these cases.
C 243: The Thermomix® will disconnect. Confirm and reboot.	Engine Check: Repair is only necessary when the service code is displayed continuously.
C 501: Restart your Thermomix®	Digital book: There seems to be a problem with the digital book. We recommend you try another digital book and if the message continues to appear, a repair may be necessary. Please contact the nearest Technical Service for information.
C 503: Restart your Thermomix®	Digital book: There seems to be a problem with the digital book. We recommend you try another digital book and if the message continues to appear, a repair may be necessary. Please contact the nearest Technical Service for information.
C 511: Unexpected error, reinstalling factory settings. Your personal settings will be lost.	Digital book: The factory configuration is being installed so we recommend you wait. Try it with another digital book and if the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 513: The digital book for Thermomix® cannot be accessed. Please clean the contacts and reconnect it.	Digital book: Clean the contacts of the digital book and your Thermomix® and try connecting your book again. If it doesn't work, try another digital book and, if the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 514: Could not access internal data. Restart your Thermomix®	Digital book: Restart your Thermomix® and try another digital book. If the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 516: An unrecognizable accessory has been attached. Use an original Vorwerk accessory.	Digital book: The accessory that has been connected to your Thermomix® does not seem to be original. Please try another digital book and if the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 517: Could not access internal data. Restart your Thermomix®	Digital book: Restart your Thermomix® and try another digital book. If the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 518: Could not access internal data. Restart your Thermomix®	Digital book: Restart your Thermomix® and try another digital book. If the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 519: The digital book for Thermomix® cannot be accessed. Please clean the contacts and reconnect it.	Digital book: Clean the contacts of the digital book and your Thermomix® and try connecting your book again. If it doesn't work, try another digital book and, if the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 522: Language not available. Resetting to original configuration.	Selected language: It appears that the selected language is not available. Please wait until the original settings are reset.
C 524: Could not access internal data. Restart your Thermomix®	Digital book: Restart your Thermomix® and try another digital book. If the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 525: The digital book for Thermomix® cannot be accessed. Please clean the contacts and reconnect it.	Digital book: Clean the contacts of the digital book and your Thermomix® and try connecting your book again. If it doesn't work, try another digital book and, if the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 527: Could not access internal data. Restart your Thermomix®	Internal memory: Restart your Thermomix®. If the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 530: The touch screen does not work. Restart your Thermomix®	Touch device: It seems that the screen has not worked. Please restart your Thermomix®. If the message continues, contact Technical Service for more information.
C 543: Could not access internal data. Restart your Thermomix®	Digital book: Restart your Thermomix® and try another digital book. If the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 544: The digital book for Thermomix® cannot be accessed. Please clean the contacts and reconnect it.	Digital book: Clean the contacts of the digital book and your Thermomix® and try connecting your book again. If it doesn't work, try another digital book and, if the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 546: Could not access internal data. Restart your Thermomix®	Digital book: Restart your Thermomix® and try another digital book. If the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 547: The digital book for Thermomix® cannot be accessed. Please clean the contacts and reconnect it.	Problem with the digital book: Clean the contacts of the digital book and your Thermomix® and try to connect your book again. If it doesn't work, try another digital book and, if the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 550: Could not access internal data. Restart your Thermomix®	Digital book: Restart your Thermomix® and try another digital book. If the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 551: The digital book for Thermomix® cannot be accessed. Please clean the contacts and reconnect it.	Problem with the digital book: Clean the contacts of the digital book and your Thermomix® and try to connect your book again. If it doesn't work, try another digital book and, if the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 554: Could not access internal data. Restart your Thermomix®	Digital book: Restart your Thermomix® and try another digital book. If the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 555: The digital book for Thermomix® cannot be accessed. Please clean the contacts and reconnect it.	Digital book: Clean the contacts of the digital book and your Thermomix® and try connecting your book again. If it doesn't work, try another digital book and, if the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 558: Could not access internal data. Restart your Thermomix®	Internal memory: Restart your Thermomix®. If the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 560: An unrecognizable accessory has been attached. Use an original Vorwerk accessory.	Digital book: The accessory that has been connected to your Thermomix® does not seem to be original. Please try another digital book and if the message continues to appear, contact Technical Service to check your Thermomix® and give you more information.
C 561: Communication error with the digital book for Thermomix®. Restart the Thermomix®	Incompatible accessory connected to the VSB: The digital book has not been connected correctly. Please restart your Thermomix®. If it doesn't work, try another digital book and if the message continues to appear, contact Technical Service to check your Thermomix and give you more information.
Doesn't start	Check if the cable is connected correctly. Check that the lid is closed properly. Check if the Thermomix is in standby state.
It does not heat	Check if you have programmed a time and a temperature.
I can't knead	You can only knead if the temperature of the glass is below 60ºC. The electronic system prevents heating, the Turbo function and reverse rotation from being activated when the kneading function is selected to avoid accidental heating of the dough.
It turned off before finishing	Read the section «Electrical protection of the TM5 motor«.
Scale failure	The cable must not be under tension and the feet of the thermomix must be free, resting on a flat, solid and clean countertop. Check that the Thermomix is not resting on the cable. Check that there is no object resting on or touching the Thermomix while it is weighing.