Whether we are clients or if we are considering the possibility of hiring the company's services, it is important to have at our disposal all the methods of contact with the company. Jazztel customer service, thus managing to resolve any type of doubt that may arise, to even solving problems that we may have with our contracted lines or products. Below we indicate all the alternatives for contact Jazztel for free, also accessing interesting resources to choose the rate that best suits your real needs.
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Jazztel customer service for registered customers
We begin by reviewing the Jazztel customer services For those who are already clients of the telephone company, that is, if you have contracted a rate or any type of service with Jazztel, here you will find the different contact systems with them, through which you can resolve problems or even clarify any doubt that may arise.
Free Jazztel customer service phone number
First of all, as Jazztel customers, we have the possibility of contacting customer service through a free number which is 1566.
It is very important that we keep in mind that the call will have to be made from a national landline or a mobile phone that has contracted the Jazztel service.
This service is available from Monday to Sunday for both companies and individuals who need to file a claim or resolve any type of incident, while the hours are from 08:00 a.m. to 00:00 a.m. at night.
In the event that at the time we call all the lines are busy, we will see that it also offers us the possibility of leaving our telephone number, thus ensuring that, instead of waiting and wasting that valuable time, Our number is memorized so in a few minutes they will call us directly to attend to our needs.
Address to file claims at Jazztel
On the other hand, we also have the possibility of write a letter or contact them directly through their physical address, so that we will use this resource in the event that we have not been able to solve our problems with other faster and more direct methods such as the telephone, contact form or through the forum as we are going to tell you. indicate below.
If you want to send any letter or writing, you can do so to the following address:
JAZZ TELECOM, SAU
Apdo. nº 1010
FD/2830394
28805 Alcalá de Henares
Madrid
Direct contact section with Jazztel customer service
But of course, Jazztel also allows us to contact them directly through a specific section that we can find on their website.
The only thing we have to do is enter the Jazztel customer service section, where we will see a form that we must fill out with our name, surname, contact telephone number, email and a section where we will have to enter our query or claim.
Jazztel customer service forum to resolve doubts
Another very interesting service is the Jazztel community, through which we will be able to contact not only professionals who work directly in the company, but also with other users who will help us solve our problems.
Here you can find the Jazztel community, a very complete forum where you will also have access to help sections with which you can answer your questions.
Section to resolve the main doubts about Jazztel services and products
We also have the possibility of accessing a section through which we will be able to resolve the most common doubts.
Here you have the Jazztel help section where, as you can see, everything is classified depending on the specific service about which you want to make the query, whether in relation to your mobile phone, with the Internet connection via ADSL or fiber, Jazztel television, the community, you will find manuals for the terminals, questions about WiFi connection, questions about the customer area, advice for our mobile phone and questions related to our invoice.
Once you access any of these alternatives, you will notice that different options and menus appear, among which, the most common thing is that we find the solution to all our problems.
If this is not the case, as you can see, we have a lot of systems through which we can contact Jazztel and, ultimately, resolve doubts and problems that may have arisen.
Until now we have been looking at the different methods of contact for those who are already Jazztel customers, but what happens if we want to contact Jazztel customer service and at the moment we have not contracted any of their rates or services?
Well, all we have to do is take a look at the following contact methods, which will be at our disposal when we need them.
Ask Jazztel for an operator to call me as soon as he is available
We know that there are times when we try to contact a company and, due to the large number of calls they receive throughout the day, they cannot assist us at that moment.
This means that we have to call several times, which is not always good for us, and of course we also have the problem that we waste a lot of time waiting for an operator to assist us.
If at any time you try to contact Jazztel and you encounter this problem, the best thing you can do is leave your phone number so that they can call you, thus indicating when you will be able to assist them. better and, ultimately, without having long waits on the other side of the device.
To do this, we only have to fill out the form to request that Jazztel call us, which can be found on the Jazztel official website just to the right, where you will see an icon like this:
When you click on it, a window like this will automatically open:
As we can see, all we have to do is write our phone number, in the next section we select when we want them to call us, that is, within a certain time, or even at a certain time between today and tomorrow.
Once we have chosen this information, we only have to uncheck the box to accept the data privacy policy and click on the “button”call me".
Now we can pay attention to the time we have indicated, since we will receive a call that will, in fact, be from Jazztel customer service.
Jazztel customer service for new customers
Everything we have seen above aims to help us resolve doubts and problems directly by contacting Jazztel in the event that we are customers, but many of you are not, but are considering becoming one and, therefore, you need a system contact information that is specially designed for you.
In addition, it may also happen that we are Jazztel customers, but precisely the service that we have contracted is not available for any reason, for example, that we have contracted the telephone line, whether landline or mobile, and for whatever reason it does not work, with which we have to call from another phone from another company, which means that the free phone for Jazztel customers will not work.
But don't worry about it, since we also have a free telephone number with which we will be able to make this contact and, ultimately, solve our problems.
Next we are going to know the two main methods through which we will be able to achieve contact Jazztel customer service to carry out any type of processing or resolve any incident.
Free Jazztel customer service phone number for new customers
First of all, we have a free telephone number through which we will be able to contact you without any problem.
This phone is the 900 866 064, and of course the call will not cost us a cent. Jazttel technical assistance can also be accessed through 1568, 902 902 222 and 900 834 283.
How to get Jazztel to call me for free
On the other hand, as we explained in the customer section, we also have the possibility of requesting that Jazztel call us through any of its operators at the time we indicate.
This means that basically what we are going to do is give our phone number, choose a time and request a call, so that we will not have to wait for long periods of time, and above all we will have the total guarantee that they will answer us. attend when we can be available.
We explain again how to access this form that we have to fill out and send, for which we are going to enter the Jazztel home page, and just to the right we will see an icon like this:
When you press it, this window will open:
As we can see, we only have to add the telephone number, indicate if we want them to call us in a while or directly at an exact time throughout the day today or at most throughout the day tomorrow, we accept the policies and request the call through the button “call me".
Register in the Jazztel community
The Jazztel community can also be an effective method to resolve any type of doubt before hiring the services or even when we are already clients of the company.
Here you have access to the Jazztel community platform, and right at the bottom you will find the section to register to log in.
In our case, since we are not yet users, we only have to click on “Sign Up” so we will see this screen:
As we can see, all we have to do is add a username, a password, we choose a real email to be able to register the account, and all we have to do is indicate our name, surname and time zone.
We click on "Sign Up” and we can start participating in these public forums that will help us solve all kinds of problems.
Discover the best rates through Jazztel customer service
But if you are not yet a client, if you are considering contracting the services of Jazztel, it is important that you first understand that you will have at your disposal the possibility of contracting the Internet, mobile phone, and television services. Orange-TV, and you will even have the possibility of purchasing devices.
Jazztel Internet, landline and mobile phone rates
If you need an Internet rate and also want to include the mobile phone, you will be able to find some very interesting offers when contracting these services.
Furthermore, we will have the possibility of choose fiber or ADSL for the connection, with which all areas will be covered regardless of whether the fiber arrives or not.
We take this opportunity to remind you that, in case you have doubts about whether there is fiber in your area, we remind you that as of January 1 of this year, Telefónica's fiber installations are going to be liberalized, which means that if Fiber comes to your house, you can hire the services of any company.
If you don't know if you have coverage in your area, here is the section to check your fiber coverage and Jazztel services.
If you are not clear about which is the best rate for you, the best thing you can do is access the Jazztel rate advisor, where you will find all the services at the bottom, so you will only have to fill out a simple form that will allow you to find the perfect combination of services.
For example, in fiber we will have the possibility of contracting from 100 Mb to 600 Mb connections, with promotional rates ranging from €21,95 per month to €40,95 per month.
For ADSL, landline and mobile, we can enjoy promotional rates starting at €21,95 per month.
Of course, all this must be outlined, since depending on the telephone services and others, the rates may vary.
Jazztel Internet and landline rates
However, we also have the possibility of contracting only Internet, without a mobile phone, since we can also choose between ADSL or fiber plus telephone calls for a landline.
That is, it would be like the previous offers but without a mobile phone.
In this case, for fiber we would have a promotional rate starting at €28,95, which would correspond to the 100 Mb fiber, and up to 600 Mb the most complete with a price of €39,95 per month.
If instead of fiber we prefer ADSL, the price will also start at €28,95 per month and up to €33,95 per month if we opt for the maximum speed.
Jazztel mobile rates
Likewise, we will have at our disposal the possibility of contracting only the mobile service, without landline telephony or Internet via ADSL or fiber.
In this sense we will have several rates to choose from depending on the type of service we want to hire.
Mainly we have the cheapest one for €12,95 per month which includes 150 minutes of conversation and 1,5 GB of Internet.
We also have another alternative of 100 minutes of conversation and 5 GB of Internet for €18,95 per month.
However, if we want unlimited calls, we will have two rates that are 4 GB and 8 GB, the first for €22,95 per month and the second for €26,95 per month.
Find a device in the Jazztel store
We take this opportunity to remind you that you will be able to access the Jazztel store where you will have at your disposal smartphones, tablets and of course Smart TV consoles, so that, if you need any of these items, you will be able to purchase them from the same company at very interesting prices.
The best of all is that, if you are going to hire the company's services, you will be able to pay for all these items in installments, so that you will have the possibility of accessing mobile phones from one euro per month, although we always have the possibility of acquiring a mobile phone completely free of charge without paying anything monthly although, yes, it will be a very simple terminal, but sufficient for most users.
Similarly, we can also get a tablet by paying comfortably in installments from 1,5 euros per month.
Discover the best television with Orange TV from Jazztel
And finally, a service that is increasingly in demand is private television, and through Jazztel we will have the possibility of hire Orange TV services, with a lot of channels and offers with which we will enjoy the best football, the best series, all the cinema that we like and, of course, with complete content with more than 10.000 options to choose from, being able to even watch complete series in HD quality, but without forgetting that you will also have 4K content at your disposal, getting the most out of your televisions.
As we can see, Jazztel offers us complete customer service and all the necessary resources to be guaranteed that we will enjoy a clean, fast and quality connection.
If you have any questions related to Jazztel customer service, we will resolve them as soon as possible.
Industrial Engineering student and lover of writing and technology, for several years I have participated in various pages with the aim of always keeping myself informed of the latest trends and contributing my grain of sand in this immense dissemination network that we know as the Internet.
