WhatsApp does not work, solutions and what to do

WhatsApp is one of the most used applications worldwide. We can no longer conceive our daily lives without using it, so when it doesn't work for us, or it doesn't open on our mobile, panic takes over. Within the app we have important work conversations with friends and family. Furthermore, with the pandemic it has become one of the most common forms of contact, so it is a problem that we find ourselves in the position that WhatsApp does not work.

Sometimes the servers WhatsApp They fall, and due to general problems they stop being operational for a few hours. They tend to be bugs worldwide, although the application responds again without problems just as it had been doing to date. Now, what happens if you rule out one of these widespread problems and it's something personal. How to solve it?

WhatsApp does not work, solutions

If at a specific moment you notice that you are not receiving notifications, you write and the messages do not arrive, there are some things that you should keep in mind.

Check the internet connection

The first thing you have to check is the status of your connection. Naps using WiFi Make sure you are connected to the network, either by looking at the lights on the router or checking if other apps work for you. If you're using data, check you have coverage.

Restart the mobile

Sometimes some applications freeze, blocking your access. To resolve this, it is essential to restart the device. If you can't at that moment, you can try turning airplane mode on and off. In any case, it is always best to restart the terminal.

Clear the cache

If the above doesn't work for you, try clearing the cache. To do this, go to Settings, go to the Applications section and then go to WhatsApp and Clear cache.

Check system status

Sometimes, the failure is not in the terminal but, as we explained above, in the company's own servers. To see if this is the case and it is not our fault, go to Options, Settings, Help and Contact Us. If you see a message warning that the service is experiencing a failure at that moment, you are already clear. You will have to wait for the company itself to restore service, something that could take minutes or hours.

And if nothing works...

If none of the above works, and you have verified that the company's servers do not fail, and that people around you are working on WhatsApp perfectly, in that case you have no choice but to uninstall the application and reinstall it. Take this step as a last option. when you see that WhatsApp does not work in any way and you are already desperate. In any case, installing the app and reinstalling it will not take you more than five minutes. Of course, try to make a backup before that if you don't want to lose all the photos and conversations you have active.

And you, on some occasions you have found yourself unable to use WhatsApp because it does not work for you. You can leave us your questions or suggestions in the comments section.